Job Listings

  - - Provide technical expertise and leadership in the design and development of new products using service oriented architectures - Evaluate new and emerging technologies - Analyze requirements to assist in creating, grooming, and estimating of user stories - Define and enforce software architecture standards, the use of design patterns, and coding standards - Build and enhance new services and applications using C#, .NET, React - Participate in code reviews to ensure code quality - Collaborate with software architects, enterprise architects, DevOps, and others - Mentor team members to fill knowledge gaps and facilitate growth  

- Develop and maintain applications for transmitting data to and from payers and clients. - Develop and maintain the Quadax claim processing system. - Develop and maintain Quadax Level Edits for claims. - Develop and maintain Sterling Integrator processes and maps. - Develop and maintain payer portal automation using Selenium. - Manually upload and download files to and from payers that cannot be automated. - Monitor the transmission processes that occur each day validating the success or fix and resend failed transmissions. - Setup remittance files for downloading and processing. - Setup eligibility payers for processing real-time transactions. - Support Print and Mail processing. - Research client/payer tickets via our Help Desk system. - Contact payers to verify a transmission or support a client’s transactions. - Research emails and payer web sites for new information related to transmissions.

- Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. - Must be ready and able to train staff (current and new) on product features as well as everyday use. - Read multiple reports and try to identify billing trends for clients. - Present clients with additional products and features. - Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. - Assist clients in writing custom data converts and test these upon implementation. - Other duties as assigned.

- Must be a self-starter, motivated individual with ability to adapt rapidly to current and emerging technologies. Ability to exercise independent judgement and work under minimum supervision. - Successful candidate will propose innovative solutions, improvements to current processes, and ways to enhance/improve the current infrastructure environment. Is an idea-generator, challenges themselves and their peers, and has a strong desire to succeed in a fast-paced and evolving technical environment. - Strong attention to detail and excellent time management skills required. - Administration, configuration, and monitoring of VMware/vSphere/ESX in Production/Dev/Test/QA/UAT server environments [application, web, and file servers]. Including but not limited to troubleshooting to identify root cause, proposing solutions to remediate issues, and ensuring the highest level of uptime and availability. - Administration of server technologies including the management of various operating systems [Windows 2016,2019, 2022], RHEL Linux, and Cisco UCS blade servers [B200-M4/M5/M6]. Domain Controllers, GPO, DNS, and DHCP. - Administration of Microsoft Azure environments, Azure Active Directory, MS Teams, MS OneDrive, Azure B2C/MFA. - Administration of on-premises services such as Active Directory, Veeam backups, and faxing services. File and server restoration/recovery for Windows, Linux, and SQL as needed. - Microsoft O365 Email Administration in hybrid configuration, Exchange 2019. - Storage administration and Best Practices [Pure FA//X50 and C60 arrays, or similar]. - Participate in the development and implementation of automated system configuration tools to ensure consistent builds within the environment. Provision new VMware servers as requested by App/Dev teams. Utilize pre-built templates for quick provisioning and hardening of each server. - Assist in monthly maintenance and patching of environment [3rd Sunday of every month]. - Responding to critical alerts in a timely manner, both on/off business hours as reported by our various monitoring tools and the NOC/SOC. - Serves as an escalation point for critical issues reported through our Incident Response Teams channel, troubleshooting, identification, and remediation of issue in a cross-team environment. - Participate in on call support of escalated issues in the infrastructure environment on a two-week rotational basis. - Coordinate and Implement change management requests while adhering to strict Change Management protocols. - Troubleshooting, identifying, and documenting root causes via IMRCA process [Incident Management Root Cause Analysis]. - Project planning, ownership, management, and reporting. Projects may vary in complexity and duration. Expected to lead project of all sizes, durations, and complexities from inception to completion. - Perform server upgrades, as needed, by developing, testing, evaluating, and installing enhancements while following corporate change control and quality control standards. - Create and revise system documentation and procedures.  - Available for after-hours support [evenings and weekends ] to perform system upgrades as needed. - Other assignments, projects, and tasks may be delegated as needed. - Routine collaboration with peers in other departments to strengthen communication channels, understand cross-team objectives, and meet common goals. - Solid understanding of security protocols and best practices as they relate to IT Infrastructure hardware, software, and tools. - Collaboration with our IT Security team to ensure adherence to stated policies and procedures. - Management of all IT hardware assets within the Primary and Secondary datacenters.